One service station has been set up every 500 kilometers in the domestic important port cities. Overseas service stations will be set up one by one as the number of our overseas customer increases continuously. Finally, our service system will be globalized. Our service commitments are as follows:
1. The technicians will arrive at the service site within 24 hours after receipt of inquiry from customers within a radius of 150 kilometers to the service station. For customers outside a radius of 150 kilometers to the service station, we guarantee a reply to the inquiry within 24 hours.
2. Consultation about the operation, technology and quality of the diesel engine will be replied at any time by the service hotline of 0086-20-81583791.
3. The original spare parts will be supplied to the customers promptly.
4. Port service: users can contact our service station near the port for consultation and service in time before the products arrive at the specific port.
5. Operator training is available.
6. The both parties shall sign the Service Agreement for one-on-one services.
7. Lifelong services are provided to our marine diesel engines, marine generator set, land-use generator set, marine propulsion system, and heavy fuel oil supply unit.
8. Oversea service network is accessible in Vietnam,Singapore, Cambodia, Indonesia and India.
GDF is one of the most outstanding diesel engine manufacturers and a professional provider of diesel power solutions. Your satisfaction is our untiring pursuit.